OLA

1. General

Your privacy is important to us. This Privacy Policy ("Policy") applies to all personal information collected through and/or processed in connection with the online quotation system operated by OLA3DP ("Company," "we," "us," or "our"), including via our website, web application, or related services (collectively, the "Platform"). Our Platform is designed for businesses and their representatives. We do not target consumers – individuals who seek to use our products and services for their personal or household purposes. Accordingly, we treat all personal data we collect as pertaining to individuals in their business capacity (e.g., engineers, procurement managers, company owners) and not their individual capacity. By using our Platform to submit a quotation request, you agree to the collection and use of information in accordance with this Policy.

2. Information We Collect

We collect several types of information for the purpose of providing and improving our quotation and manufacturing coordination services:

• Business Contact Information: Your full name, company name, job title, work email address, work phone number, and billing address.
• Technical & Project Data: CAD files, 3D models, technical drawings, material specifications, quantity, surface finish requirements, and any other details you provide related to the parts you wish to manufacture.
• Communication Data: Records of your correspondence with our sales or engineering support team, including email content, chat logs, and call summaries.
• Usage Data: Information on how you access and interact with the Platform (e.g., IP address, browser type, pages visited, time spent, referring URLs).

3. How We Use Your Information

We use the collected information for the following business purposes:

• To process, evaluate, and return price quotes for your requested parts.
• To communicate with you regarding your quotation, order status, or technical questions.
• To verify your business credentials and comply with any applicable legal or export control obligations.
• To improve our Platform, including pricing algorithms and manufacturing lead time predictions.
• To send you service-related notices (e.g., quote updates) and, where permitted, marketing information about our services.

4. Sharing Your Information

We do not sell your personal information. However, to provide you with an accurate quote and manufacturing solution, we may share your information with:

• Manufacturing Partners: Vetted third-party factories or machining shops that need to review your technical files to provide pricing or feasibility feedback.
• Service Providers: Third-party vendors who assist us with cloud storage, customer relationship management (CRM), payment processing, or data analytics.
• Legal & Compliance: Law enforcement or regulatory authorities when required by applicable law, court order, or governmental regulation.

All third-party recipients of your data are contractually obligated to maintain confidentiality and use the data only for the specific purpose of fulfilling your quotation request.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Platform and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some parts of the quotation system may not function properly.

6. Data Security

The security of your data, including your uploaded CAD files and business information, is important to us. We implement commercially reasonable administrative, technical, and physical safeguards (such as encryption in transit and access controls) to protect your personal information. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Data Retention

We will retain your personal information only for as long as necessary for the purposes set out in this Policy. We typically retain quotation records and associated technical files for 24 months to manage repeat orders and support quality tracking. You may request deletion of your data earlier by contacting us.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict certain processing of your data.
• Request a copy of your data in a structured, machine-readable format.

To exercise any of these rights, please contact us using the information in Section 10.

9. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. By submitting your information, you consent to this transfer.

10. Contact Us

If you have any questions about this Privacy Policy or wish to request access/deletion of your data, please contact us at: